This is a consumer nightmare, and a disaster for any business. Millions of super popular smart phones recalled, because they burst into flames and put lives and property in danger. And the Christmas season isn’t very far away. The Galaxy 7 was the number one smart phone, outselling even Apple’s iconic iPhone. Will Samsung be able to recover from this gigantic misstep?
“In what might be the biggest smartphone recall ever, Samsung has halted sales of some 2.5 million new Galaxy Note 7 smartphones, amid ongoing reports that a flaw in the device’s batteries is making them catch fire and explode.
Adding to the controversy, the FAA might also ban them on planes, meaning travellers will be prohibited from taking a potentially faulty Note 7 on board aircraft in the US…” (sciencealert.com)
Read more about the Galaxy 7 recall (sciencealert.com)